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FAQs

How Much Does Shipping Cost?

USPS First Class: $4.95
USPS Priority: $19.95

Order Processing Time?

Upon receiving your order, we process your item within 1-3 business days. Custom orders are made upon ordering so occasionally you may experience a delay in production time.

How Long Does Delivery Take?

USPS First Class: 3-5 Business days
USPS Priority: 1-3 Business days
 
*Due to the current pandemic, shipping carriers may experience delays
*If your order hasn’t arrived in the estimated delivery times, please contact our support team at Support@mommyandmine.com

How do I check the status of my order?

You can track your order status in real time by checking the shipping confirmation email sent within a week of your purchase or by clicking the Track Order tab. You can also contact us directly at Support@mommyandmine.com to check the status of your order.
 

Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below.

Do you deliver products internationally?

We mainly cater to customer based in the USA but our  team will do their best to accommodate your international order. Please reach out to a team member at Support@mommyandmine.com before placing an order.

Because we are based in the USA, occasionally we may have to cancel an order we are unable to send out due to prohibitive shipping to some areas of the world, but we always try to ensure our apparel is available to everyone.

I've placed an order with multiple items recently, can I combine them into one package? 

We will do our best to accommodate all items purchased in one package. When you order multiple items at a time we may need to ship separately depending on size of items. This means you may receive one item before the others. Don't panic if you don't receive all of your items at once. Rest assured, they will get to you.

I've put a wrong shipping address and/or picked a wrong size/variant! Can I change it?

If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won't be able to stop it. Contact us anyway, we still care, and we'll try to make it right for you. We know how frustrating it can be to pay for something you can't use.

Why was I charged $X.XX but $XX.XX appears on my PayPal/ Invoice?

This is due to the website charging in USD. PLEASE NOTE: While the prices may display in your local currency you will be charged in USD.

How secure is my personal information?

MommyandMine adheres to highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using SSL (Secure Sockets Layer technology), which is widely used on the internet for processing payments. 

Your credit card information is only used to complete the requested transaction and is not subsequently stored.